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That sounds like a connection issue. There are lots of servers with players, so this is not a broad problem, but more likely a local issue with your internet connection.
There is something up with the servers, because it could not load my vault/cosmetics and also it had the regular zeds instead of the Halloween ones last night. My FB group also posted about it and several people across the US were experiencing the same thing.
Another strange apaect of this issue, though the halloween skins for zeds won't apply, the event is still coming up in the news feed. When I select the box in the news feed showing the halloween event it takes me to the webpage for the summer sideshow event... weird
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