[Error] Black screen on startup

[Prancing Pony]

Wanted to play RO for my first time but after I start the game and see the splash art, my screen goes black. But I can still hear music in the background. There's no way to end the game and get my screen back without a restarting my computer.

Os - Windows 7
Processor - Intel (R) Core (TM) i7 CPU 930 @ 2.80 GHz
RAM - 12 GB
Graphics - ATI Radeon HD 4800
Direct X - 11
Hard Drive - 447 GB free space

[SpartanWarrior]

Originally Posted by Prancing Pony

Wanted to play RO for my first time but after I start the game and see the splash art, my screen goes black. But I can still hear music in the background. There's no way to end the game and get my screen back without a restarting my computer.

Os - Windows 7
Processor - Intel (R) Core (TM) i7 CPU 930 @ 2.80 GHz
RAM - 12 GB
Graphics - ATI Radeon HD 4800
Direct X - 11
Hard Drive - 447 GB free space

I had the EXACT same problem as you. id launch game, get a block screen, and i cant terminate the program even throu task manager, and my screen stays black, so i have to force restart.

after 5 weeks and no help form the community basically, i finally messed around with it enough to figure out my problem, maby its yours too.

if you have nod32 security its the antivirus/fw blocking the game. you have to manually allow it to change this program and allow thru the fw. the best way i found out is FORCE THE GAME INTO SMALLEST WINDOWED MODE POSSIBLE, and when it launches, your fw/antivirus SHOULD display the window to ask you to allow/disallow the ro2.exe application. obviously hit allow and "remember".

let me know if it works

ps: the 4k series is not dx11. its dx10.1, nor is this game dx10 or 11, its dx9 only. and with an i7 cpu. get a better GPU man, the 4k are old. GET THEN NEW 7K!!! > RAHHH!!!!! AWSOME!!!

[Major_Day]

Looks like an onboard graphics chip, check you got the latest mobo drivers.

[Canderous]

Hi I am having the same problem as OP. Windows 7 as OS & launching through Steam but black screen w/ sound. I don't know how force a box screen on start up. So I tried to go through add an exception onto my antiviruses (AVG) exceptions list. I tried to add the red orchestra .exe and looking for the nod32 file mentioned but to no avail. Thanks for any help.

P.S: I did update my AMD Radeon 6000 drivers but didn't help.

[Canderous]

Bump, I got this problem too I tried making an exception in AVG for the RO .exe and tried to make one for the mentioned nod32 but couldn't find it. updated my AMD drivers too but didn't work. Would appreciate any help.

[THE-ROOSTER]

YOU TURN OFF FIRE WALL WHEN YOU PLAY, AND ON WHEN DONE.