[Crash] Critical errors and GPFs

[soralapio]

I just bought Red Orchestra for myself and also as a gift for a few buddies. Unfortunately while most of us can run the game just fine, a slightly computer illiterate relative is having some bad problems.

The game crashes on every attempt to play it. Sometimes during the main menu, sometimes immediately after entering a sub menu. The error messages sometimes vary, but this is the most common (and the one he sent me).

I've tried reinstalling, I've tried deleting cache, I've tried disabling prefetching, I've tried scanning the HD, I've run Memtest86, I've tried defragging. I've even tried reinstalling Windows. Nothing helps. Here's his crash message:

Build RedOrchestra_Build_[2005-11-27_10.48]

OS: Windows XP 5.1 (Build: 2600)
CPU: AuthenticAMD Unknown processor @ 1816 MHz with 1023MB RAM
Video: NVIDIA GeForce 6800 GS  (7516)

General protection fault!

History: UD3D9RenderDevice::Present <- UGameEngine::Draw <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- Level Untitled <- UpdateWorld <- MainLoop <- FMallocWindows::Free <- FMallocWindows::Realloc <- 0012FF18 0 FArray <- FArray::Realloc <- 0*2 <- FMallocWindows::Free

His system is a Windows XP Pro with SP3 installed. GeForce 6800 Golden Sample, 1 gig of DDR333, onboard AC97 sound.

Here's hoping someone has some ideas.

 

[[BW-UK]NorS]

Go and do a validating on youre RO files.... will fix it i guess..
Go to steam-selekt games -RO- rightclick on it.. go down to properties- selekt local files- then press on Verify integrity....

Saved me dussens of times

 

[Yoshiro]

Also might want to try changing the rendering path to d3d instead of d3d9. And make sure his direct x 9.0c is the latest distributed version.

 

[Zetsumei]

together with that make sure his drivers are new too.

 

[soralapio]

We've already tried verifying the local files and even reinstalling the game, so no help there. I can't change any settings, because the game crashes even when I click configuration (or even Help).

The drivers should already be the latest possible, since I reinstalled Windows and downloaded everything again, but I guess there's no harm in trying that again. Does someone at least know what part of the machine / game the error message points at?

 

[Zetsumei]

the issue is with rendering something DX9. Often when drivers and directx version do not match these issues occur.

 

[soralapio]

the issue is with rendering something DX9. Often when drivers and directx version do not match these issues occur.

Cheers, that'll help narrow it down because we can focus on tweaking the display adapter drivers and making sure the latest DX9.0c is installed.

 

[Zetsumei]

its worth checking anti aleasing and other stuff like that in the ini too. Sometimes it tries to default on features that the vidcard already got in its control panel or doesnt support.

 

[Zetsumei]

its worth checking anti aleasing and other stuff like that in the ini too. Sometimes it tries to default on features that the vidcard already got in its control panel or doesnt support.

 

[soralapio]

Welp, installing the june 2008 version of DX9 did not help.

 Build RedOrchestra_Build_[2005-11-27_10.48]

OS: Windows XP 5.1 (Build: 2600)
CPU: AuthenticAMD Unknown processor @ 1811 MHz with 1023MB RAM
Video: NVIDIA GeForce 6800 GS  (7516)

General protection fault!

History: UD3D9RenderDevice::Present <- UGameEngine::Draw <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- Level Untitled <- UpdateWorld <- MainLoop <- FMallocWindows::Free <- FMallocWindows::Realloc <- 0012FF18 0 FArray <- FArray::Realloc <- 0*2 <- FMallocWindows::Free

 

[Yoshiro]

Have him change the rendering path to d3d.

 

[soralapio]

Can this be done through the .ini files? If so, what's the precise syntax? Like I mentioned, I can't even access the configuration screen without the game crashing.

 

[Zetsumei]

give the full redorchestra.log file aswell ^^

 

[soralapio]

Sure thing, here's the log, zipped because the system wouldn't let me attach raw .log files.

 

[soralapio]

So, any clues in the log?

 

[soralapio]

Bumping in hopes that someone has ideas.