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[How Do I?] If you have a crash, Give us the dump file!

As you can see, hadn't been crashing for some time now. Only 22 crashes in total since the 11th of september :)

Thank you for your commitment and game support. :IS2:
 

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  • unreal-v7258-2011.11.09-17.55.52.dmp
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  • unreal-v7258-2011.11.28-23.46.03.dmp
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  • unreal-v7258-2011.11.07-20.25.04.dmp
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Ugh connection with game has gotten progressively worse with most recent patches. Timeouts and "ROGame.exe has stopped working". Some server listing delay at the main menu, so I browse via Steam instead. Problem now is that once I attempt to join, I reach the map but once the "Connecting..." text disappears from the screen, I am stranded there, with just the background graphic and zero text or menu onscreen (also no mouse cursor). Have to Ctrl+Alt+Del to quit, as there is zero interface to do anything else.
Verified the game cache fine, but I'm wondering if I have some file corruption yet.
 

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  • unreal-v7258-2011.11.28-22.14.28.dmp
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  • Launch-backup-2011.11.29-20.40.19.log
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  • Launch-backup-2011.11.28-23.55.47.log
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  • Launch-backup-2011.11.28-22.14.28.log
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7 crashes this morning

7 crashes this morning

Nothing i do seems to make a difference. These crashes occurred over two of our servers: TE and CD. Freeze crashes, crashes to desktop etc
 

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  • unreal-v7258-2011.12.03-11.21.50.dmp
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  • unreal-v7258-2011.12.03-11.30.29.dmp
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  • unreal-v7258-2011.12.03-12.03.08.dmp
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  • unreal-v7258-2011.12.03-12.21.26.dmp
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Oddly, I can't seem to find a dmp that matches the date for my crash. Is that normal? Neither Date Modified nor the actual datestamp in the filename match up to when I had my crash. I DO have some dmp files from old crashes, but I have no idea what I was doing when those crashed.

I don't think these will be any help without a detail of what I was doing, but here they are. Today the game bombed while the server was switching levels, so hopefully the most recent log matches that. I will clear these now that they've been posted.

Cheers, happy gaming :)
 

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  • unreal-v7258-2011.11.22-21.56.54.dmp
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  • unreal-v7258-2011.11.22-21.57.29.dmp
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  • unreal-v7258-2011.12.01-01.06.23.dmp
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2 crashes this morning

2 crashes this morning

First crash the game hung and i had to cntrl-alt-delete. Was sprinting with a combination of buttons held down.

2nd crash was a CTD just after the start of a new map on role selection screen.


Any chance of feedback on these?
 

Attachments

  • unreal-v7258-2011.12.04-10.58.42.dmp
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  • unreal-v7258-2011.12.04-11.19.07.dmp
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Connect to map server then nothing

Connect to map server then nothing

I have been playing this game since beta and have 186 hrs in, and never had problems connecting or playing until the more recent patches were made. But those were "ROGame.exe has stopped working" and lost connection issues, things that primarily happened in-game.
After deleting just about every game folder for RO2 and then verifying files via Steam in the hopes of fixing my game, I deleted all content and completely re-installed RO2. I even picked a different content server to avoid possible corruption from that end. But when I connect to a server I am greeted with with just the background graphic for its map and no text or buttons - no interface at all. Ctrl+Alt+Del is the only way out after that. Unless I let it sit for awhile and then I lose a connection when the server changes maps, I'll get the menu back.

Phenom 9850 BE
Radeon 4870 1GB
8 GB DDR2
Kingston SSD
Gigabyte GA-MA790GP-DS4H
Windows Home Premium 64-bit Service Pack 1

Note to the devs the .dmp files are from prior to full reinstall but the .log was made after first attempt to play after reinstall. I don't have any .dmp from reinstall yet.
 

Attachments

  • unreal-v7258-2011.11.28-22.14.28.dmp
    517.5 KB · Views: 0
  • Launch-backup-2011.12.05-00.46.46.log
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  • unreal-v7258-2011.11.22-20.32.56.dmp
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