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Console Freezing at the Matchmaking Sreen or Stuck at the Loading Screen Eternally

Neochaos

FNG / Fresh Meat
Nov 20, 2016
0
0
35
I have some serious issues with the game.

I have experienced many freezes.
When I launch the game and I choose online play it starts normaly and then it freezes at the matchmaking screen where I see the name and the classes of the other players or it stacks at the loading screen eternally (the music still plays at the background but it does not move on).
I tried all the actions it is suggested like turn off and on the console etc

When I changed the region from EU to USA West and it worked for me and I played a game but not for a friend of main who he choose to buy the game with me and he is currently experiencing the same issues I am describing.

Are there are known issues? Is there any patch coming for solving this issues?