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Lost all perk progress

Scrake Culture

FNG / Fresh Meat
Jan 19, 2017
1
0
38
So I had a level 19 medic (almost 20), level 4 gunslinger, level 16 or 17 demo, 10 or 11 support.

Earlier tonight I started playing with my friend and everything was reset to 0. I've tried restarting the game, steam, and my computer. I've verified local game cache. I haven't tried deleting and reinstalling the game yet.

Additional info: I was on the preview build. Right before my perks got reset to 0, I was in a server where the team voted to move onto a custom map (a biotics lab remake from KF1, I think) and that was the first time I've been on a custom map. Maybe related?

Has anyone experienced this before? Any suggestions on how I can get my progress back?